ALL OF OUR PIECES ARE HIGH-FIRED, WHEEL THROWN PORCELAIN.  NO TWO ARE THE SAME; AS EACH OBJECT IS MADE ONE AT A TIME, AND ALL DONE BY HAND.  ALL THE DESIGNS ARE HAND CARVED AND GLAZED, AND EVERYTHING IS DISHWASHER SAFE

• WE GLADLY ACCEPT RETURNS FOR EXCHANGE ONLY
• CUSTOMER IS RESPONSIBLE TO CONTACT US WITHIN 30 DAYS OF PURCHASE WITH A DETAILED DESCRIPTION OF REASON FOR THE EXCHANGE
• CUSTOMER MUST SHIP ITEM BACK TO US WITHIN 45 DAYS OF PURCHASE
• CANCELLATIONS ON ORDERS MUST BE MADE WITHIN 2 DAYS
• BECAUSE OF THE NATURE OF PERSONALIZED ORDERS, WE DO NOT ACCEPT RETURNS ON THESE ITEMS

*CONDITIONS OF RETURN IS AS FOLLOWS

• ITEM RETURNED IN ORIGINAL CONDITION
• THE BUYER IS RESPONSIBLE FOR ANY LOSS IN VALUE
• CUSTOMER IS RESPONSIBLE FOR SHIPPING COSTS