Return Policy
- WE GLADLY ACCEPT RETURNS FOR EXCHANGE ONLY
- CUSTOMER IS RESPONSIBLE TO CONTACT US WITHIN 30 DAYS OF PURCHASE WITH A DETAILED DESCRIPTION OF REASON FOR THE EXCHANGE
- CUSTOMER MUST SHIP ITEM BACK TO US WITHIN 45 DAYS OF PURCHASE
- CANCELLATIONS ON ORDERS MUST BE MADE WITHIN 2 DAYS
- BECAUSE OF THE NATURE OF PERSONALIZED ORDERS, WE DO NOT ACCEPT RETURNS ON THESE ITEMS
*CONDITIONS OF RETURN IS AS FOLLOWS
- ITEM RETURNED IN ORIGINAL CONDITION
- THE BUYER IS RESPONSIBLE FOR ANY LOSS IN VALUE
- CUSTOMER IS RESPONSIBLE FOR SHIPPING COSTS
Care Instructions
ALL OF OUR PIECES ARE HIGH-FIRED, WHEEL THROWN PORCELAIN. NO TWO ARE THE SAME; AS EACH OBJECT IS MADE ONE AT A TIME, AND ALL DONE BY HAND. ALL THE DESIGNS ARE HAND CARVED AND GLAZED, AND EVERYTHING IS DISHWASHER AND MICROWAVE SAFE