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©2017 Matt Conlon Pottery

FAQ

Return Policy 

  • WE GLADLY ACCEPT RETURNS FOR EXCHANGE ONLY

  • CUSTOMER IS RESPONSIBLE TO CONTACT US WITHIN 30 DAYS OF PURCHASE WITH A DETAILED DESCRIPTION OF REASON FOR THE EXCHANGE

  • CUSTOMER MUST SHIP ITEM BACK TO US WITHIN 45 DAYS OF PURCHASE

  • CANCELLATIONS ON ORDERS MUST BE MADE WITHIN 2 DAYS

  • BECAUSE OF THE NATURE OF PERSONALIZED ORDERS, WE DO NOT ACCEPT RETURNS ON THESE ITEMS

*CONDITIONS OF RETURN IS AS FOLLOWS

  • ITEM RETURNED IN ORIGINAL CONDITION

  • THE BUYER IS RESPONSIBLE FOR ANY LOSS IN VALUE

  • CUSTOMER IS RESPONSIBLE FOR SHIPPING COSTS

 

 

HERE AT MATT CONLON POTTERY, QUALITY AND CUSTOMER SATISFACTION IS VERY IMPORTANT TO US! EACH ONE OF OUR HANDMADE PIECES ARE ONE-OF-A-KIND AND UNIQUE; JUST LIKE ALL OF OUR CUSTOMERS! PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS OR CONCERNS AT MCONLONPOTTERY@GMAIL.COM OR BY PHONE AT 435-225-3250

THANK YOU FOR SUPPORTING THE ARTS

AND OUR SMALL BUSINESS!

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